Home › FAQ

FAQ

Straight answers about what this tool does, and the things it deliberately does not do.

Basics

?

Is it free?

Yes. There is no subscription, no account and no paywall. Nothing is held back behind a paid tier.

?

Do I need to install an app?

No. It runs in your browser on phone, tablet and desktop. There is nothing to download, no extension and no permissions to grant.

?

Do I need an Instagram account?

No. You are not logged in at any point, and the tool does not use an account of its own for public posts.

?

Is there a download limit?

Single downloads have no limit. Bulk download takes up to 50 links per file, because Instagram throttles heavy traffic.

?

Can I download many posts at once?

Yes. Put the links in an Excel or CSV file and upload it on the Bulk download page. Every reel, video and photo comes back in one ZIP.

Quality and formats

?

What quality do I get?

Whatever Instagram published for that post. The tool picks the largest version available and hands you that exact file, unmodified. It cannot add quality the original does not have.

?

Are videos re-encoded?

No. The MP4 you receive is byte-for-byte the file Instagram serves, so there is no generational quality loss and the audio track is intact.

?

Why is my photo smaller than expected?

Instagram publishes each photo at many sizes and the list is not ordered largest-first. Tools that grab the wrong entry return a 150 px thumbnail. This one picks the original.

?

Can I get audio only as MP3?

Not currently. Videos come as MP4 with their audio track intact; separate audio extraction needs re-encoding, which this tool does not do.

?

Do you add a watermark?

No. Instagram does not burn a watermark into reels, and nothing is stamped on top here. A TikTok watermark on a reposted video is part of the video itself and cannot be removed.

Privacy and safety

?

Do I have to give my Instagram login?

No, and you should not. The tool never asks for your username, password or session. It only reads public post data.

?

Do you store the files I download?

No. Each request is fetched from Instagram and streamed straight through to you. Nothing is written to disk and no download history is kept.

?

Can I download from private accounts?

No. Only public posts work. Private posts, Stories and highlights need a logged-in session, which this tool deliberately does not do.

?

Is it safe for my device?

There is nothing to install, so there is no app to grant storage or clipboard permissions to. The file you receive is an ordinary MP4 or JPG from Instagram's servers.

Troubleshooting

?

Why did my link fail?

Usually the post is private, deleted, a Story, or the link is not a post/reel URL. Check that you can open it in a logged-out browser first.

?

Where do the files go?

Wherever your browser saves downloads, usually the Downloads folder, or the Gallery or Photos app on a phone.

?

The video saved but is not in my Gallery.

On Android the media scanner sometimes skips the Downloads folder. Move the file to Movies or DCIM, or reboot the phone and it will be indexed.

?

Nothing happens when I press the button.

Instagram's in-app browser blocks file downloads. Open the link in Chrome, Safari or Firefox instead.

?

Does it work on Android and iPhone?

Yes. The page is responsive and works in Chrome, Safari, Firefox and other mobile browsers.

Save something now

Paste any public Instagram reel, video, photo or carousel link.

Open the downloader