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Contact

One address, one person, no ticket system.

One address reaches a real person. There is no ticket system and no chatbot.

✉️

For anything at all: bugs, questions, copyright, press.

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Usually a few working days. This is run by one person, not a support team.

©️

Takedown requests have their own page with what to include.

Before you write about a broken link

Most failures are one of three things, and checking saves us both a round trip:

The post is private. Only public posts can be read. Open the link in a browser where you are logged out; if you cannot see it, neither can the tool.
It is a Story or highlight. Those need a logged-in session, which this site deliberately does not have.
The post was deleted or the link is a profile rather than a post.

The FAQ covers the rest. If it is none of those, send the exact link you tried and what you saw, and it will be looked at.

Paste any public Instagram reel, video, photo or carousel link.